Privacy Policy
Last updated: July 29, 2025
Max Bist ("we", "us", or "our") operates the website at maxbist.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register, submit forms, or contact us. This may include:
- Full name and email address
- Phone number and location details
- Payment information processed through third-party payment processors
- Messages, feedback, and correspondence you send us
1.2 Information Collected Automatically
When you access the Service, certain data is collected automatically through cookies and similar technologies, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation paths
- Referring URLs and exit pages
- Device identifiers and session data
1.3 Information from Third Parties
We may receive information about you from third-party services such as analytics providers, payment processors, and social media platforms when you interact with features connected to those services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Service
- To register your account and manage your participation in webinars
- To process transactions and send related confirmations
- To send administrative communications, updates, and security alerts
- To send promotional communications where you have opted in to receive them
- To respond to inquiries and provide customer support
- To monitor and analyze usage patterns to improve the Service
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Performance of a contract: processing necessary to deliver the Service you have requested
- Legitimate interests: processing necessary for our legitimate business interests, provided these do not override your rights
- Consent: where you have given explicit consent, such as for marketing communications
- Legal obligation: processing required to comply with applicable law
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on the Service. Cookies are small data files stored on your device. We use:
- Essential cookies: required for the Service to function correctly
- Analytics cookies: to understand how visitors interact with the Service
- Preference cookies: to remember your settings and choices
- Marketing cookies: to deliver relevant content and measure campaign effectiveness
You may control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the Service.
5. Sharing and Disclosure of Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: trusted third parties who assist us in operating the Service, subject to confidentiality obligations
- Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- Legal requirements: when required by law, regulation, or valid legal process
- Protection of rights: when necessary to protect the rights, property, or safety of Max Bist, our users, or others
- With your consent: in any other circumstance where you have given explicit consent
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. When your information is no longer needed, we securely delete or anonymize it. Account data is typically retained for the duration of your active account and for a reasonable period thereafter to resolve disputes or comply with legal obligations.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: the right to request a copy of the personal information we hold about you
- Correction: the right to request correction of inaccurate or incomplete information
- Deletion: the right to request deletion of your personal information under certain circumstances
- Restriction: the right to request that we restrict processing of your information
- Portability: the right to receive your information in a structured, machine-readable format
- Objection: the right to object to processing based on legitimate interests
- Withdrawal of consent: the right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within a reasonable timeframe.
9. Marketing Communications
We may send you promotional emails or notifications about webinars, updates, and related services. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. Please note that even after opting out of marketing communications, you may still receive transactional or administrative messages related to your account.
10. Third-Party Links and Services
The Service may contain links to third-party websites or integrate with third-party tools such as video conferencing and payment platforms. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through the Service.
11. Children's Privacy
The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly. If you believe a child has submitted information to us, please contact us immediately.
12. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. When transferring data internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Max Bist
- Address: 21-5 Hilton St, Eldoraigne, Centurion, 0157, South Africa
- Email: support@maxbist.com
- Phone: +27 62 181 1245